Prestige MINI
925 State Rt. 17 South, Ramsey NJ 07446 • Toll Free: (877) 480-3670 • Service: (877) 296-3881
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   4.5
      –   MINI Owner, SMALLWOOD, NY Feb 16, 2012
  •   5.0
      –   Colin W., Harveys Lake, PA Feb 12, 2012
  •   5.0
      –   Mark C., Kenilworth, NJ Feb 9, 2012
  •   4.5
      –   MINI Owner, BAYSIDE, NY Jan 31, 2012
  •   5.0
      –   MINI Owner, Montrose, NY Jan 30, 2012
  •   5.0
      –   Carol M., Accord, NY Jan 25, 2012
  •   5.0
    "Spiro was a delight to work with! He was incredibly personable, knowledgeable, and helpful."   –   Jessica S., Wilmington, DE Jan 16, 2012
  •   5.0
      –   Lazaro M R., Cresskill, NJ Jan 10, 2012
  •   5.0
    "This was my first purchase of MINI and I am very pleased with the smooth transaction. The staff at Prestige MINI is very nice, cooperative and professional. I am especially thankful to Terry Glattman (Motoring Advisor) who?s consistency and professionalism made me finally buy one of my dream cars, I am also thankful to Anthony Polisena (Sales Manager) and Angela Becerra (Finance Manager) for helping me all the way for this wonderful experience."   –   Alam M., Middletown, NY Jan 9, 2012
  •   5.0
    "alfrado was truly exeptional!"   –   Edward D., Greenwood Lake, NY Jan 9, 2012
  •   4.0
      –   MINI Owner, New City, NY Jan 9, 2012
  •   5.0
      –   MINI Owner, Totowa, NJ Jan 7, 2012
  •   4.5
      –   Elliot C., Brooklyn, NY Jan 7, 2012
  •   5.0
      –   Joan T., Ho Ho Kus, NJ Jan 3, 2012
  •   5.0
      –   Andre S., West New York, NJ Jan 3, 2012
  •   4.5
      –   Joseph R., Ramsey, NJ Jan 2, 2012
  •   5.0
      –   Lindsay T., Greenwich, CT Jan 2, 2012
  •   5.0
    "The prestige group in my opinion is the best dealership group. I have purchased 3 cars from them and the service and committment to make sure that the customer is taken care of is head and shoulders above any dealership I have bought from and the recent experience at Prestige Mini is no exception. Or salesman was great and fun to deal wuith and the entire staff made sure we were satisfied at every stage of the sale until delivery"   –   Norman A., Park Ridge, NJ Dec 31, 2011
  •   5.0
      –   Jennifer W., Highland Mills, NY Dec 30, 2011
  •   5.0
    "I am very pleased with my Mini and with the Prestige experience."   –   MINI Owner, Hasbrouck Hts, NJ Dec 29, 2011
  •   5.0
    "The entire staff is friendly and helpful."   –   Patrick L., Boonton, NJ Dec 27, 2011
  •   5.0
      –   Laura R., Staten Island, NY Dec 21, 2011
  •   5.0
      –   Eduardo G., Tenafly, NJ Dec 18, 2011
  •   5.0
      –   Stephen L., Ramsey, NJ Dec 17, 2011
  •   5.0
    "The service and cooperation was excellent. Couldn't have asked for a better MINI representative (Robert Filenbaum) to help me with the process."   –   Claudia K., Allendale, NJ Dec 9, 2011
  •   4.5
    "Spiro is a wonderful sales consultant and dealing with him was not only a pleasure, but he made my transition from my Clubman to my Countryman virtually seemless and very simple, especially because I had a huge amount of trouble and concerns with there not being a lot of stock of the Countryman, so I was pretty much buying the car sight-unseen. I am so happy with the new car!"   –   MINI Owner, Sloatsburg, NY Dec 7, 2011
  •   5.0
      –   Carol A., Neptune, NJ Dec 7, 2011
  •   4.5
    "Would have been 5, except that we did not complete final charges until meeting with your financial person - would have appreciated knowing p front charges up front."   –   MINI Owner, Ridgewood, NJ Dec 7, 2011
  •   5.0
      –   Frank I., Franklin Lakes, NJ Dec 7, 2011
  •   5.0
      –   Louella N., Paramus, NJ Dec 6, 2011
  •   4.5
      –   Barbara G., Glen Rock, NJ Dec 5, 2011
  •   5.0
    "Buying my car at Prestige MINI was a seamless, friendly, and really enjoyable experience. On my initial visit, I was interested in just checking out the interior space of the 2012 Countryman since I didn't know if it would suit my needs - turns out it was exactly what I needed/wanted. I was uncertain of a few options, and Steve Allen was right there to help. We went on a couple of test drives with different Countryman and I was sold. Back at the showroom ( which is fantasitic - complete with little "MINI"s for the kids to ride on and play with )Steve answered additional questions and actually found a MINI that had all the options and colors that I wanted. The unexpected was picking up the new car and having it unveiled in the front corner of the showroom - a nice touch! I've had my MINI now for a week and it's just a great car - I've already been back to Prestige - but not for any problem - but for their car wash! If you looking for a MINI - or even think you are looking for a MINI - you owe it to yourself to go Prestige"   –   MINI Owner, Ramsey, NJ Dec 5, 2011
  •   5.0
      –   Carey H., Bloomfield, NJ Dec 5, 2011
  •   5.0
      –   Alexander E., lexington, ky Dec 3, 2011
  •   5.0
      –   Pamela K., Hyde Park, NY Dec 1, 2011
  •   5.0
      –   Karen G., Montgomery, NY Dec 1, 2011
  •   5.0
      –   Thomas M., Jersey City, NJ Nov 29, 2011
  •   5.0
      –   MINI Owner, Demarest, NJ Nov 28, 2011
  •   5.0
    "I travel over 40 miles for Prestige. My new "mini-Smurf" is the 2nd mini I bought at Prestiage. Your dealership is truly exceptional."   –   Annamarie R., Staten Island, NY Nov 22, 2011
  •   5.0
      –   Lewis K., New Windsor, NY Nov 22, 2011
  •   5.0
      –   Paula K., LINCOLN PARK, NJ Nov 21, 2011
  •   5.0
      –   Sallie D., Jersey City, NJ Nov 21, 2011
Service Rating 4.6
  •   5.0
    "Once again my visit exceeded my expectations. Thank you to Michael Christen and everyone at Prestige for making this customer happy!"   –   Kevin T., Hortonville, NY Feb 17, 2012
  •   4.5
      –   Hector G., Riverdale, NJ Feb 16, 2012
  •   5.0
      –   ., , Feb 16, 2012
  •   5.0
      –   Joseph M., North Haledon, NJ Feb 12, 2012
  •   5.0
      –   Brian C., Prospect Park, NJ Feb 12, 2012
  •   4.0
      –   Jessica W., Beacon, NY Feb 12, 2012
  •   5.0
      –   MINI Owner, Fort Lee, NJ Feb 12, 2012
  •   5.0
    "This normally would have received a lower grade due to damage coming back on my car, but it was not Mike's fault and I do not want it to reflect negatively on him. Mike has been great, explaining that the part will be in to fix my car on Wednesday."   –   Susan B., Wayne, NJ Feb 12, 2012
  •   5.0
    "Very accommodating"   –   Guillermo U., Middletown, NY Feb 11, 2012
  •   5.0
      –   T B., Whitestone, NY Feb 11, 2012
  •   5.0
      –   Victor B., Edgewater, NJ Feb 10, 2012
  •   4.0
      –   Danielle B., Paramus, NJ Feb 10, 2012
  •   4.0
    "Overall, great Service Dept."   –   MINI Owner, Washingtonville, NY Feb 9, 2012
  •   5.0
      –   Jack A., Wayne, NJ Feb 9, 2012
  •   5.0
      –   Ceri D., West Caldwell, NJ Feb 9, 2012
  •   5.0
      –   Brian B., Saddle Brook, NJ Feb 9, 2012
  •   5.0
    "I felt that all my questions and needs for my car were cared for, you all went above and beyond I felt like you care about my car as much as I do, and I really appreciate that...it's refreshing to go to a dealership that cares!"   –   MINI Owner, Secaucus, NJ Feb 9, 2012
  •   4.5
    "Everything went great with my service visit. The service personel were professional and very polite and helpful. My oil change went smoothly, and the process to get the loaner vehicle was simple and easy. The only thing that I have anything to complain about, and it's not really a big deal is that after the service was completed no one reset the service interval indicator so it says service when I turn the car on all the time. bringing it back for them to reset the light. Other than that all other small problems I had were either resolved."   –   Brian M., Paramus, NJ Feb 9, 2012
  •   4.0
      –   MINI Owner, Ridgefield, NJ Feb 8, 2012
  •   5.0
      –   MINI Owner, Allendale, NJ Feb 8, 2012
  •   5.0
      –   Maria R., Jersey City, NJ Feb 6, 2012
  •   4.5
    "All of the employees at Mini are great....especially the guys in the driveway when you pull up. They are pleasant and helpfull. Mike, my service co ordinator is always helpful! That's why I drive a Mini!!!"   –   MINI Owner, Maywood, NJ Feb 5, 2012
  •   4.5
    "Took longer than I was told; however, I called ahead only 30min prior to coming it. Overall great service."   –   MINI Owner, Paterson, NJ Feb 5, 2012
  •   4.5
      –   MINI Owner, Vernon, NJ Feb 5, 2012
  •   5.0
      –   David G., BROOKLYN, NY Feb 3, 2012
  •   5.0
      –   MINI Owner, Edgewater, NJ Feb 3, 2012
  •   4.0
      –   MINI Owner, Hillsdale, NJ Feb 3, 2012
  •   5.0
    "Our service advisor Carolyn Capozzalo was friendly, helpful and very professional. Exceptional dealer / great people / superb service."   –   Moo P., Patterson, NY Feb 3, 2012
  •   5.0
      –   MINI Owner, Bennettsville, SC Feb 2, 2012
  •   2.5
      –   MINI Owner, New Fairfield, CT Feb 2, 2012
  •   3.5
    "The service was outstanding once the parts were available, although the 7 month wait for the parts was unacceptable!"   –   Kelly S., Airmont, NY Feb 2, 2012
  •   1.5
    "Waited two hours for service on My 2012 S. The Harmon Kardon radio crackles and rattles with certain frequencies. I informed the workers that I heard it mostly on Sirius, because that is really all I listen to. Their solution was to turn off HD radio (what?) and see if that helps. If it doesn't, them come back and they will check it out. Funny, Sirius is Satillite radio, and HD radio is a terrestrial based radio. How in the world would turning off HD radio fix the problem? Now I have to make another appointment to get this sorted out. Great way to spend the beginning half of a Saturday."   –   Mark T., Monroe, NY Feb 1, 2012
    Dealer Response: Mark, Thank you for choosing Prestige MINI and we do appreciate your feedback. I do apologize for the concern your experiencing regarding your satellite radio and would like to take another look at this with your approval. Please let me know what day works for you and I will of course provide you with a loaner for the day while do our best to diagnose your MINI. I can be reached directly at 201-760-5055 or simply reply to this email. Thank you and drive safe  –   Marc L., Service Manager Feb 2, 2012
  •   5.0
      –   Lewis K., New Windsor, NY Jan 31, 2012
  •   5.0
    "Just a painless and great service visit"   –   Gerald R., GOSHEN, NY Jan 30, 2012
  •   5.0
      –   Geoffrey S., Fair Lawn, NJ Jan 27, 2012
  •   5.0
      –   Joseph M., Elmira, NY Jan 26, 2012
  •   4.5
      –   Gumersind F., Cedar Grove, NJ Jan 26, 2012
  •   5.0
      –   MINI Owner, Clifton, NJ Jan 26, 2012
  •   5.0
      –   Marilyn H., Nutley, NJ Jan 25, 2012
  •   5.0
      –   Ted K., Spring Valley, NY Jan 22, 2012
  •   5.0
      –   MINI Owner, Paterson, NJ Jan 22, 2012
  •   4.5
      –   John M., Newburgh, NY Jan 22, 2012
  •   4.5
      –   MINI Owner, Upper Saddle River, NJ Jan 22, 2012
  •   4.5
      –   Thomas S., Ringwood, NJ Jan 22, 2012
  •   5.0
      –   Kevin W., Verplanck, NY Jan 20, 2012
  •   5.0
    "I showed up without an appointment due to an emergency issue (the battery was failing) and they took me right away."   –   Cortney S., Suffern, NY Jan 20, 2012
  •   5.0
      –   Ralph Z., Passaic, NJ Jan 19, 2012
  •   5.0
      –   MINI Owner, Ridgewood, NJ Jan 19, 2012
  •   5.0
      –   Miriam R., Lyndhurst, NJ Jan 19, 2012
  •   4.5
      –   MINI Owner, New York, NY Jan 19, 2012
  •   5.0
      –   Sheila C., Secaucus, NJ Jan 18, 2012
  •   4.5
      –   Jaime H., Fair Lawn, NJ Jan 18, 2012
  •   5.0
    "I need to speak with you I will call monday."   –   Hellane F., Newark, NJ Jan 15, 2012
  •   5.0
    "My dog Gus especially enjoys the staff at Prestige."   –   Richard G., Elizabeth, NJ Jan 15, 2012
  •   4.0
      –   Peter W., Wanaque, NJ Jan 15, 2012
  •   5.0
    "Excellent automotive experience."   –   MINI Owner, , Jan 15, 2012
  •   4.5
      –   Anita S., Westwood, NJ Jan 14, 2012
  •   5.0
    "Rick was great"   –   MINI Owner, Warwick, NY Jan 13, 2012
  •   5.0
    "Very pleased with all aspects of service"   –   Robert F., Franklin Lakes, NJ Jan 13, 2012
  •   5.0
    "The appointment service was scheduled within 48 hours after my call. The Cooper S was ins the shop within minutes of my arrival. I had lunch, read a book for about fifteen minutes after that, and the work was done, the car returned washed. What more could you want?"   –   MINI Owner, New Windsor, NY Jan 13, 2012
  •   5.0
      –   Robert V., Glen Rock, NJ Jan 12, 2012
  •   5.0
      –   David E., West Caldwell, NJ Jan 12, 2012
  •   4.5
      –   Herbert H., Upper Saddle River, NJ Jan 3, 2012
  •   5.0
      –   MINI Owner, New City, NY Dec 31, 2011
  •   5.0
      –   Jonathan L., Mount Bethel, PA Dec 31, 2011
  •   5.0
      –   Martin F., Warwick, NY Dec 31, 2011
  •   5.0
      –   Laura M., Marlboro, NY Dec 31, 2011
  •   4.5
    "My R60 was in the shop for about three months with a locked rear differential. I couldn't think of anything more that could have been done and eventually, with the help of some BMW engineers, the problem was resolved. Throughout the process, Angel and Anthony were terrific and I was kept well informed as to what was being tried and the results. In the end, as a good will gesture, corporate provided me with a complete winter tire and wheel package which was totally unexpected. Truly a "stand up" organization and I guess all's well that ends well...even after three months."   –   Frederick C., Woodcliff Lake, NJ Dec 30, 2011
  •   4.5
      –   Luis R., Clifton, NJ Dec 30, 2011
  •   5.0
      –   Grace L., Fort Lee, NJ Dec 30, 2011
  •   5.0
      –   Susan S., Hackensack, NJ Dec 30, 2011
  •   4.0
      –   William R., WEST POINT, NY Dec 29, 2011
  •   4.0
    "It is always a pleasant experience when I go in to service my car. Michael and Angel are always very helpful."   –   Jeffrey R., Elmwood Park, NJ Dec 29, 2011
  •   5.0
    "Angel Fernandez is top notch. He knows what needs to be done and has everything all set up for you in order to make for a smooth transaction."   –   Steven M., Yorktown Heights, NY Dec 29, 2011
  •   5.0
      –   Alyson W., Verona, NJ Dec 29, 2011
  •   4.0
      –   Rebecca S., Budd Lake, NJ Dec 29, 2011
  •   1.0
      –   Daniel O., Middletown, NY Dec 28, 2011
  •   5.0
      –   MINI Owner, Suffern, NY Dec 28, 2011
  •   4.5
      –   Jordan P., Montvale, NJ Dec 27, 2011
  •   5.0
      –   John L., Glen Rock, NJ Dec 27, 2011
  •   5.0
      –   David B., Armonk, NY Dec 27, 2011
  •   5.0
      –   Alexander C., Morristown, NJ Dec 27, 2011
  •   5.0
      –   MINI Owner, Cliffside Park, NJ Dec 26, 2011
  •   5.0
      –   Robert S., Mahwah, NJ Dec 24, 2011
  •   5.0
      –   Tracy B., Branchville, NJ Dec 22, 2011
  •   5.0
      –   Helena M., Bethel, NY Dec 22, 2011
  •   5.0
      –   Sarah M., Park Ridge, NJ Dec 22, 2011
  •   4.0
      –   MINI Owner, Palisades Park, NJ Dec 21, 2011
  •   4.5
    "Everybody at prestige are very professional and very friendly."   –   Milton V., North Bergen, NJ Dec 21, 2011
  •   4.0
      –   Marisa D., Fair Lawn, NJ Dec 21, 2011
  •   2.0
      –   Robert B., Dingmans Ferry, PA Dec 21, 2011
  •   5.0
      –   Nelson F., WEST NEW YORK, NJ Dec 21, 2011
  •   4.5
      –   Soonho P., Rutheford, NJ Dec 20, 2011
  •   4.5
      –   MINI Owner, FAIR LAWN, NJ Dec 18, 2011
  •   3.5
      –   Stephen C., Rivervale, NJ Dec 18, 2011
  •   5.0
      –   Patricia C., Mahwah, NJ Dec 16, 2011
  •   5.0
      –   Stacy L., Wilton, CT Dec 16, 2011
  •   5.0
    "Caroline, the Service Advisor, was very knowledgeable and helpful. And when the service issue took longer than originally estimated, she set me up immediately with a loaner car and said my car would be brought to me the next morning, which it was. Very pleased. Oh yes. The work on my car was done as advertised. Good service experience!"   –   MINI Owner, Kinnelon, NJ Dec 15, 2011
  •   2.5
    "Parts were not on hand even though I was told that parts were in stock. Vehicle should have been finished the day after I dropped it off, instead it was two more days before complete."   –   Donald M., Fort Montgomery, NY Dec 15, 2011
  •   5.0
      –   Paul C., Saddle Brook, NJ Dec 15, 2011
  •   5.0
      –   Patricia A., Bergenfield, NJ Dec 14, 2011
  •   4.5
      –   Susan C., Hasbrouck Hts, NJ Dec 14, 2011
  •   5.0
      –   D. J. H., Flushing, NY Dec 14, 2011
  •   5.0
    "A warranty repair for a broken timing chain was performed in April 2010. My Mini broke down ~1 month ago during a business trip near Bedford, NH. I was charged over $4,000 by Bedford Mini for a repair that should have been covered under warranty for this repair (2 years). My Mini needed to be returned for service within 1 day due to a related issue to this repair which Prestige performed at no charge. This issue currently resides back with Bedford Mini, but I would appreciate Prestige Mini's assistance. Thanks for great service."   –   Cahn E., Wanaque, NJ Dec 13, 2011
  •   5.0
      –   MINI Owner, Maywood, NJ Dec 13, 2011
  •   4.5
      –   Richard F., Park Ridge, NJ Dec 13, 2011
  •   5.0
      –   MINI Owner, Poughkeepsie, NY Dec 13, 2011
  •   5.0
      –   MINI Owner, Rutherford, NJ Dec 13, 2011
  •   4.5
    "My check-in experience was great. the young lady is very competent and has a great personality. Also, my car was brought around front in record time for me tot drive home."   –   Leonard R., Mahwah, NJ Dec 12, 2011
  •   5.0
    "The experience was a breeze from drop off to collection"   –   Colin D., River Edge, NJ Dec 12, 2011
  •   5.0
      –   Palermo B., Paramus, NJ Dec 11, 2011
  •   5.0
      –   L G., Warwick, NY Dec 10, 2011
  •   4.0
      –   MINI Owner, Canaan, NY Dec 10, 2011
  •   2.0
    "I was very disappointed with the service I received on my last visit. The part wasn't in stock and although I was told it would be ready the next day, I had to wait an additional day to get my car back. My expectations were set to get my car back, but were not fulfilled."   –   Donna C., Verona, NJ Dec 10, 2011
  •   5.0
    "Exceptional Service. Angel my Service Advisor was amazing and completed the repairs quicker than expected. Prestige Mini is the BEST!!!"   –   Jay N., Ringwood, NJ Dec 10, 2011
  •   4.5
      –   MINI Owner, Hasbrouck Hts, NJ Dec 10, 2011
  •   5.0
      –   Sangita J., Montclair, NJ Dec 10, 2011
  •   4.5
    "Carolyn did a good job in helping me out by providing me with a loaner with little notice. She worked with me on the problem of a VERY expensive replacement tire."   –   Henry K., Ridgewood, NJ Dec 6, 2011
  •   5.0
    "very good"   –   Michael K., Ridgewood, NJ Dec 4, 2011
  •   4.5
      –   MINI Owner, Vernon, NJ Dec 4, 2011
  •   3.5
    "I never got a call regarding the status of my vehicle exempt day of and that was when it was ready. My car also felt stiff and was not washed as I thought it would being that anytime service was done on my car it was washed."   –   William F., New Windsor, NY Dec 3, 2011
  •   4.0
      –   Maureen F., West Point, NY Dec 3, 2011
  •   5.0
      –   Frank I., Franklin Lakes, NJ Dec 3, 2011
  •   5.0
      –   ., , Dec 3, 2011
  •   4.5
      –   Gara G., Rutherford, NJ Dec 3, 2011
  •   4.5
      –   MINI Owner, Lincoln Park, NJ Dec 2, 2011
  •   5.0
      –   Shanavya Y., Passaic, NJ Dec 1, 2011
  •   5.0
      –   John M., Washingtonville, NY Dec 1, 2011
  •   5.0
      –   Eric R., Hillsdale, NJ Dec 1, 2011
  •   4.5
      –   Efrain M., Stratford, CT Dec 1, 2011
  •   5.0
      –   Joseph D., Bergenfield, NJ Dec 1, 2011
  •   5.0
      –   David B., Armonk, NY Nov 30, 2011
  •   5.0
      –   MINI Owner, North Haledon, NJ Nov 30, 2011
  •   5.0
      –   Jennifer T., West Orange, NJ Nov 30, 2011
  •   4.5
      –   Camille M., Paramus, NJ Nov 30, 2011
  •   5.0
      –   Nicholas M., Lyndhurst, NJ Nov 30, 2011
  •   4.5
      –   Giuseppe R., Stanhope, NJ Nov 28, 2011
  •   5.0
      –   MINI Owner, Wood Ridge, NJ Nov 26, 2011
  •   4.5
      –   Rocco G., Yonkers, NY Nov 26, 2011
  •   5.0
      –   Donald D., NEW YORK, NY Nov 25, 2011
  •   5.0
    "Great service. Dropped my car off for service and a loaner car was waiting. My car was ready the next day and was able to pick it up quickly."   –   Christina F., Monroe, NY Nov 25, 2011
  •   5.0
      –   MINI Owner, Oakland, NJ Nov 24, 2011
  •   5.0
      –   MINI Owner, Maplewood, NJ Nov 24, 2011
  •   5.0
    "I called on Monday or Tuesday and was able to get the car in for service that Friday. I was also able to get a loaner. Service was completed the same day. There were no "surprise" charges or extras. I've been going to Prestige MINI for service since 2002. I would not consider taking my car anywhere else."   –   Joy C., Phillipsburg, NJ Nov 23, 2011
  •   4.0
      –   Felipa P., Teaneck, NJ Nov 23, 2011
  •   3.0
    "I waited 30minutes when dropping off the car and was told it would be ready at 2pm. i returned at 2pm and waited an additional 45min for the car to be ready"   –   Kevin M., Maywood, NJ Nov 23, 2011
  •   4.5
    "We managed to forget one item I had requested on the online form to be dealt with at this service suggestion. Other than that I was very impressed when they had me drive around a service tech to help identify some of my "rattles in the back". He (Bill) was very helpful. When I got the car back the attention to tire inflation and the rear sway bar bushings made an incredible difference."   –   Gary M., Bridgewater, NJ Nov 23, 2011
  •   3.0
    "Called Mini Ramsey to say I lost a key and I had purchased insurance for this event when I purchased car. Told to come in and bring paperwork. Did so. Parts had to order the key and said to call before I came back. Called and told key was in and come up with car so they could program it. Called and left two messages on voice mail of service dept. - no return call to make an appt. Finally went on line and made appt. When I got to Ramsey no one had record of my appt. or what I was there for. I started to get a little impatient when two hours had elapsed and no key. Receptionist was wonderful and more than courteous but she was also baffled as to how to get this key, who was going to pay for it, etc. She then told me that I was supposed to call the insurance company whose policy I purchased for key loss. No one ever told me this to begin with when I came in with the policy and they made a copy of my license and the policy. Nice place to wait - greeters outside very courteous - thank God I had my I-Pad with me."   –   Mary F., Hawthorne, NJ Nov 23, 2011
  •   4.5
      –   Richard S., Wayne, NJ Nov 22, 2011
  •   5.0
      –   Thomas M., Maywood, NJ Nov 22, 2011
  •   5.0
      –   Tracey O., New City, NY Nov 22, 2011
Prestige MINI 925 State Rt. 17 South Ramsey , NJ 07446 Sales: (877) 480-3670