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MINI RECALL INFORMATION
To All Our Motoring Enthusiasts,
BMW North America, LLC has announced a recall to correct a potential failure of the electric auxiliary water pump on certain MINI vehicles equipped with the turbocharged N14 engine. Prestige MINI wants to make sure all of our customers have this pending recall performed so we are being proactive and we are taking advanced steps in ordering extra parts and setting aside a number of service loaners and appointments to make this as quick and easy a process as possible and at no charge to you.
We thank you for your patience during this time and we look forward to correcting your vehicle if affected in the near future. Below is a Q&A that we hope can answer any of your questions. If you require additional information, please contact MINI customer relations at 866-ASK-MINI (866-275-6464).
Q: Which models are affected by this recall?
A:
Model Year/Model
(Note: Beginning production dates are official dates and exclude some early production VINs)
- 2007-11/Cooper S (Dec 2006-Oct 2010)
- 2008-11/Cooper S Clubman (Dec 2007-Oct 2010)
- 2009-11/Cooper S Convertible (Dec 2008-Oct 2010)
- 2009-11/John Cooper Works (JCW) (June 2008-Oct 2010)
- 2009-11/John Cooper Works (JCW) Clubman (June 2008-Oct 2010)
- 2009-11/John Cooper Works (JCW) Convertible (Apr 2009-Oct 2010)
- 2011/Cooper S Countryman (Nov 2010-Jan 2011)
Q: When will I receive my owner notification letter?
A: Mailings are planned to be sent out in February
Q: How did MINI become aware of this problem?
A: Through its quality control procedures
Q: Is MINI aware of any accidents or injuries associated with the recall?
A: NO. No accidents or injuries have been reported
Q: How long will the repair take?
A: This repair should take approximately 1.5 hours and is performed at no charge.
Q: Do I have to wait for my recall letter in order to have this recall performed?
A: YES. BMW North America is in the process of supplying all MINI dealers with the necessary parts needed and wants to make sure all dealers are equipped and ready before letters are mailed out.