Service Department

WELCOME TO THE PRESTIGE MINI SERVICE DEPARTMENT.

Each time you bring your MINI in for service, you will receive a free car wash and vacuum. Our waiting room features complimentary refreshments and reading material. For your convenience, we recommend that you make your reservations from 8:00 am to 12:00 pm, or 1:00 pm to 4:00 pm. MINI USA offers 24-hour Roadside Assistance. By simply dialing (866) 646-4772, all MINI vehicles receive a free jumpstart, free tire change and fuel assistance for in-warranty vehicles (other services will be explained in your Service Manual.)

There is a convenient 24-hour drop box at the south entrance of our Service Drive. Special arrangements can be made to pick up your MINI after hours. A shuttle service runs throughout the day to your home or office, and a loaner car program is available to all customers who have made an appointment, whether your MINI was purchased at Prestige or not. We do not discriminate. Our customer service team will follow up with you after every service to make sure you are completely satisfied.

We are happy to service all tri-state area MINI customers. Whether you've purchased your vehicle in New York, North or South Jersey or Connecticut, you will find that the Prestige MINI Service Department is a convenient place to have your MINI serviced by the very best.

CUSTOMER SHUTTLE SERVICE.
Prestige MINI offers a free shuttle service that runs throughout the day to your home or office, train station, and even to lunch. The shuttle service is made available to all customers who have made an appointment, whether your MINI was purchased at Prestige MINI or not. Click here to schedule your service appointment today!

BOOT TO BONNET NO COST MAINTENANCE.
Maintenance is on us for 3 years/36,000 miles. It comes standard with every new MINI and is one of the most comprehensive maintenance programs in its class, covering all factory-recommended maintenance for the 3 years or 36,000 miles (whichever comes first), saving you up to $1,350 in service costs.*

Featuring the following services, MINI No Cost Maintenance lives up to its name:
  • Engine Oil Services
  • Inspection Services
  • Brake Pads and Rotors
  • Wiper Blade Inserts
  • Engine Drive Belt
  • Cabin Air Microfilter
To receive these services at no cost, just schedule an appointment at Prestige MINI while your MINI  is covered by this program. And since all the services will be performed by a MINI trained and certified technicians, using genuine MINI parts, your car will be maintained to our exacting standards. Which are, admittedly, higher than most.

At MINI, or commitment to quality, durability, and customer satisfaction is clearly demonstrated by the 4-year/50,000 mile MINI New Passenger Car Limited Warranty and a 12-year/unlimited mileage warranty against rust perforation. And we're not just talking about a couple key parts of your MINI. Our warranty covers everything, bumper to bumper and everything in between, except the tires.*

ROADSIDE ASSISTANCE.
1-866-646-4772 (1-866-MINI-RSA)
Hopefully, you'll never need it, but in the event of a flat tire, take comfort knowing that with a call or signal from the free mobile app, we'll be there to help, 24-hours a day.

Our Roadside Assistance comes with every new MINI for the first 4 years (miles are unlimited) anywhere in the U.S., Canada, and Puerto Rico, offering towing, locked-out service, on-site assistance, and even custom trip routing services.

For details on how to extend the Roadside Assistance Program for your MINI beyond 4-years, call 1-800-660-9568.

To help make sure their MINIs stay in top shape for years to come, owners can even extend the life of their Boot to Bonnet Maintenance Program for an extra 3 years/64,000 miles for a total of 6 years or 100,000 miles (whichever comes first.)

MINI EXTENDED MOTORER PROTECTION.
Picking up where the factory leaves off, Extended Motorer Protection covers an extensive list of mechanical and electrical components with two tiers of coverage and a range of durations to choose from.
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